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New York Public Library

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New York Public Library reviews

3.5

58% would recommend to a friend

(615 total reviews)
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Anthony Marx

53% approve of CEO

44% positive business outlook

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

615 reviews
3.0
Jul 18, 2015

NYPL Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The New York Public Library is a pretty nice place to work. My co-workers were all pretty delightful and fun to work with and our patrons were very sweet and kind.

Cons

Management can be pretty unresponsive at times. Being a massive urban library you sometimes get some pretty unruly patrons and that can be difficult but hey, it's part of the job.

5.0
Jul 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Working at the library is a great way to share your love of learning with lots of different people. Folks come to the library for a lot of different reasons. I worked with students in the Library's Out-of-School Time programs. I specifically worked in the branch libraries in the Bronx. I really loved helping a student learn something new, or to help them overcome their academic challenges.

Cons

People think if you work at the New York Public Library you work at the iconic 42nd Street branch in mid-town Manhattan. That is not the case. Part of the challenge of working at the library is educating people that the library is spread across the entire city. This is not a con, per se, but it is important to be an ambassador for all of the library's locations. All the branches, while serving the library as a whole, are unique and have their own culture, layout, programs, demographic, and goals. So if you start out at one branch, being relocated to another branch can feel like working for a different company. It is a great way to grow and learn how a great library system can be successful and effective.

3.0
Jun 24, 2015

Overall great place to work, room for improvement.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great institution with a lot of resources. Holds fun events and encourages collaboration between departments.

Cons

Some management issues can be challenging, but this will vary based on the branch or department.

Viewing 538 - 540 of 615 Reviews

Glassdoor has 666 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.