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      New York Public Library

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      New York Public Library reviews

      3.5

      58% would recommend to a friend

      (614 total reviews)
      avatar

      Anthony Marx

      53% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.8

      Senior management

      New York Public Library has an employee rating of 3.5 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      614 reviews
      1.0
      Jun 16, 2017

      This Place Had the Potential to Be Good

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits. Not enough reason to stay for long.

      Cons

      Working with sarcastic, vendictive supervisors. They lack compassion and integrity and easily feel threatened by others. They go out of their way to mistreat any employee(s) they do not like.

      3.0
      Jan 6, 2015

      Great place but with unsettling middle management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flagship library system for the country, diverse community, interesting work

      Cons

      Deprofessionalism, be ready for library managers without degrees supervising in the branches, low pay for NYC

      4.0
      Dec 29, 2014

      A strong institution experiencing growing pains

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work/life balance Excellent benefits Innovative in library world Direct impact with local communities Inspiring spaces (research libraries) Actively trying to adapt to needs of users

      Cons

      Extremely complicated organization (research libraries, circulating libraries, social services programs, etc) makes it feel like many separate organizations--there is really no concrete common goal. As some have noted, there are a fair share of overpaid do-nothings (or at least do-littles) sitting on top of the organization. There are pockets where employee morale is very low. People who have been in union positions for many years are perpetually nostalgic and resistant to change.

      Viewing 22 - 24 of 614 Reviews
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      ReviewsNew York Public Library reviews

      Glassdoor has 665 New York Public Library reviews submitted anonymously by New York Public Library employees. Read employee reviews and ratings on Glassdoor to decide if New York Public Library is right for you.