Is New York Public Library a good company to work for?

New York Public Library has an overall rating of 3.5 out of 5, based on over 665 reviews left anonymously by employees. This rating has decreased by 9% over the last 12 months. 58% of employees would recommend working at New York Public Library to a friend and 45% have a positive outlook for the business. The best reviews about New York Public Library have been left by employees working as Library Information Assistant , Library Page and Information Assistant .

Does New York Public Library pay their employees well?

According to anonymously submitted Glassdoor reviews, New York Public Library employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at New York Public Library. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at New York Public Library?

58% of New York Public Library employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated New York Public Library 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at New York Public Library?

Library Page (93) , Librarian (47) , Senior Librarian (19) , Library Information Assistant (17) , Information Assistant (13) , Library Assistant (11) , Office Aide (11) , Tutor (9) , Part Time Library Page (8) , Page (7) , Young Adult Librarian (6) , Administrative Assistant (5) , Collections Processing Assistant II (5) , Collection Processing Assistant II (4) , Library Technical Assistant (4)

What are the pros of working at New York Public Library according to real employee reviews?

"Good benefits and no weekends" ((in 50 reviews)); "Many of the librarians and other pages were great people and made working there great." ((in 35 reviews)); "great staff here at nypl" ((in 30 reviews)); "Flexible hours for part timers and hourly." ((in 18 reviews)); "Great work experience and colleagues" ((in 17 reviews))

What are the cons of working at New York Public Library according to real employee reviews?

"LOW PAY!!!! 50k may be the highest and that with a Masters Degree" ((in 52 reviews)); "The salary is low and the number of hours are capped to 19 hours a week." ((in 27 reviews)); "It is absurd that some of these managers have the jobs they do" ((in 19 reviews)); "Management wasn't as organized as initially expected." ((in 19 reviews)); "Some upper management doesn't understand the reality of working with the public." ((in 9 reviews))

What are employees saying about New York Public Library layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New York Public Library layoffs and their outlook for job security at New York Public Library in 2026.

What New York Public Library locations have received the highest employee ratings?

Staten Island , New York , Bronx

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New York Public Library

New York Public Library reviews

3.5

58% would recommend to a friend

(614 total reviews)

Anthony Marx

53% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

New York Public Library has an employee rating of 3.5 out of 5 stars, based on 614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The New York Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

614 reviews

2.0

Dec 21, 2013

Library Manager

Library manager

Recommend

CEO approval

Business Outlook

Pros

Paycheck needed in this hard economy

Cons

Network Mangers manage by instilling fear

2.0

Jul 29, 2013

Overworked and underpaid.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

If you work with a friendly staff it will be a comfortable work setting.

Cons

No room for promotion. Outside people get hired first over internal. Salaries are horrible and management does not care about their employees.

3.0

Jan 14, 2010

Overwhelming bureaucracy gets in the way of the work of this vitally important institution

Public program assistant

Recommend

CEO approval

Business Outlook

Pros

Benefits, time off, flexible schedule, team work, friendly coworkers, interesting patrons, opportunity to improve and help the community, opportunities to learn

Cons

Ineffective management lack of support or encouragement lack of vision Unfair salary unfair compensation practices gossip loss of jobs during recession

Viewing 25 - 27 of 614 Reviews

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Jobs at New York Public Library

Library Information Assistant - Bronx Library Center

Library Page - Stavros Niarchos Foundation Library

Library Page - Stavros Niarchos Foundation Library

Library Information Assistant - Bronx Library Center

Adult Librarian - Seward Park Library

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New York Public Library

New York Public Library reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Library Manager

Overworked and underpaid.

Overwhelming bureaucracy gets in the way of the work of this vitally important institution

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