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      Newegg

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      Newegg reviews

      2.4

      25% would recommend to a friend

      (685 total reviews)
      avatar

      Anthony Chow

      25% approve of CEO

      22% positive business outlook

      Ratings by demographic groups

      Newegg has an employee rating of 2.4 out of 5 stars, based on 685 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Newegg employee rating is 32% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      685 reviews
      1.0
      Mar 6, 2018

      CSR

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Diamonds are made under pressure sometimes Looks alright on a resume

      Cons

      Hilariously low pay ($11), I probably would have made more money working at Mcdonalds from the gas I saved from driving to Whittier. No one cared in QA. The supervisors don't care. The CS agents all have given up hope. I worked my butt off for no real recognition aside from the customer's appreciation.

      1.0
      Feb 7, 2018

      It's not even worth it

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent PTO accrual the longer you stay. You get food sometimes. Looks good on a resume. You can learn a lot if they pick you to do more work for the same pay. Opportunities to move higher up since they can't keep agents. Low retention overall. They do have a program where you train to be a supervisor and other management roles.

      Cons

      No one cares about anyone but themselves. Management turns a blind eye to everything so they don't have to deal with it. I never see my supervisor except for him to tell me the company didn't make any money and I only get an $80 bonus. Other supervisors pick favorites and allow them to be off calls just to hang out at their desk or play video games. Everyone has relations with everyone else including leadership and direct supervisors. People are treated unfairly. Agents are allowed to be verbally abused by customers/supervisors and management sweeps it under the rug.

      2.0
      Feb 7, 2018

      Fraud Prevention Analyst

      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overtime money. Coworkers. No micromanagement. That is it, there are no more pros to be discussed. Read the cons. They keep people that shouldn’t be there. People that have no soft skills like how to answer a phone call.

      Cons

      No opportunity for growth. Leadership. Chargeback reports, they are pointless and very repetitive. Monthly one on ones. Please see the pros and advice for management.

      Viewing 427 - 429 of 685 Reviews
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      ReviewsNewegg reviews

      Glassdoor has 707 Newegg reviews submitted anonymously by Newegg employees. Read employee reviews and ratings on Glassdoor to decide if Newegg is right for you.