Nextdoor reviews

3.7

59% would recommend to a friend

(299 total reviews)
avatar

Nirav Tolia

71% approve of CEO

50% positive business outlook

Nextdoor has an employee rating of 3.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
1.0
Aug 21, 2023

Sinking and afraid for everyone’s job!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, good work/life balance, great benefits package.

Cons

Things are always changing and it’s not in the favor at all of the employees. Many people were told that they’re remote and now are asked to come back to office. Stock price keeps going down and I’m afraid they’ll be mass layoffs if it doesn’t turn around. Many people I work with are on edge and it’s gotten worse since we went public.

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Nextdoor Response
2y
Hello neighbor. Thank you for taking the time to leave this review. Building trust with our employees and neighbors is essential to Nextdoor. Our goal is to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. We encourage you to bring these concerns to your People Business Partner so we can address your feedback.
1.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

None whatsoever, we make our interns write good reviews here before they leave

Cons

1. Subpar pay 2. Bad product direction 3. Really bad top leadership - forced RTO, Preach Kindness but are unkind to their employees 5. No way to get promoted other than boot licking

1.0
Aug 15, 2023

Look elsewhere- you'll consider your time and energy wasted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some hardworking, smart, passionate employees who make coming into the office and logging online tolerable.

Cons

1. Selfish priorities - Leadership, as well as heads of departments care more about their career advancement than anything else, and often are unqualified for the position. There are many managers that don't understand the fundamentals of their organization or what the team's core purpose is. 2. Not equal opportunities for "open" roles - New managers and leaders hire (and keep) their colleagues from previous companies for loyalty over capability and fit. Often times roles will be filled before they're publicly posted, and current employees will never have a legitimate opportunity to interview or apply for internal promotions. 3. Politics and moral dishonesty - Decisions are regularly made that are complete head-scratchers, often when leadership is not in the weeds enough to know what the best course of action is. Additionally, it's a regular practice to misleadingly frame numbers and performance to leadership so that your team/org looks good, or fabricate numbers entirely to get resources or buy-in. 4. Lack of career growth clarity - Managers have to bend over backwards to get clear direction from HR on how their reports can be promoted, and what a growing career path looks like. 5. Leadership turnover - Brief stints with Chief Revenue, Chief Design, Chief Marketing, and product leadership roles showcase leadership's inability to hire and retain the right leaders for the job. 6. Feedback is ignored - Features are built or removed based on leadership's hunches without supporting data. Employee engagement survey results are routinely ignored. Leadership avoids answering questions or giving straight forward answers. Often you're left with more questions than answers from their vague responses. 7. No consideration for our users- Changes to our product to prioritize revenue and inflate engagement numbers routinely come at the expense of the customer's experience. 8. Long term vision - It is not clear what the future of our product looks like or how we will achieve what we need to. We've changed direction and priorities so frequently that nobody is willing to spend time planning or commit to a plan of action.

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Nextdoor Response
2y
Hi former neighbor. Thank you for sharing your thoughts with us and for your contributions to the neighborhood for over 6 years. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. We will ensure your feedback is passed onto our People Business Partner team.
Viewing 121 - 123 of 299 Reviews

Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.