Nextdoor reviews

3.7

59% would recommend to a friend

(299 total reviews)
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Nirav Tolia

71% approve of CEO

50% positive business outlook

Nextdoor has an employee rating of 3.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

299 reviews
1.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- I've been fortunate to collaborate with exceptional individual contributors (ICs). I appreciate the opportunity to work alongside such intelligent and kind colleagues during my time here. - The base pay is impressive. - The snacks provided at the San Francisco office are enjoyable, though not exceptional. - I've had positive interactions with several middle managers. - I had so much fun my first year here and we made amazing updates to the app. Everyone felt passionate about the purpose which was contagious, it really felt like we could create an alternative utility based social platform that is hard to feel on bigger platforms.

Cons

- The decision-making process at RTO is primarily in the hands of leadership, and while I understand and accept that to some extent, the aftermath of a recent decision and subsequent Q&A session was quite chaotic. The situation escalated quickly and became quite chaotic. An employee provided a well-phrased critique, only to have leadership turn the tables on them by accusing them of lacking kindness. It's disheartening to witness the use of official channels to publicly criticize an employee. This incident has further eroded the already fragile morale of numerous exhausted employees. - The upper management in the engineering and data sectors lacks the requisite expertise to effectively oversee an application of this magnitude, and their lack of understanding of ongoing matters exacerbates the issue. This sentiment is widely acknowledged and reflects poorly on the organization. - There is a notable absence of uniformity among the engineering departments, with makeshift solutions being devised for each new feature introduction, among other concerns. - Team composition is often skewed, with some teams consisting entirely of senior or staff members while others are predominantly junior. This frequently leads to suboptimal outcomes, especially given the demanding scale and deadlines we often face. - It's disheartening to observe the decline in the organization since I became a part of it. The initial year and a half was a period of great enjoyment for me. The culture, engineering practices, and the people were all highlights during that time, but unfortunately, these aspects have all seen a decline. Unless you really need a job, I'd look elsewhere for your general health and sanity.

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Nextdoor Response
2y
Hello neighbor, thank you for the review. Earning trust is a core value at Nextdoor, and the most important part of what we do is building that trust with our employees and neighbors. We aim to facilitate open, inclusive discussions on sensitive topics as a company and we want to ensure that you have a safe space to freely express your opinion and engage with our people leaders and leadership team. By addressing hard topics in the open, we’re continuing to build a culture based on trust and transparency. If you’re open and comfortable, we'd encourage you to share these concerns to your manager or People Business Partner - we would be happy to address your feedback.
1.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

- Lots of improvements to be made, so you can ship a lot - Some smart people are still left around so you can do fun work with them

Cons

- Leadership doesn't care for their employees and makes decisions that does not help the long term of the company - Lack of direction for the product - Morale of employees is hitting all time low and causing lots of doubts

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Nextdoor Response
2y
Hi there, neighbor. We appreciate you leaving this review. Our goal is to foster a sense of transparency and build trust with our employees and neighbors. If you’re open and comfortable, we'd encourage you to share these concerns to your manager or People Business Partner - we would be happy to address your feedback.
4.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Incredibly kind and supportive culture; very smart leaders; general drive to do best-in-class work

Cons

Massive process overhead for a company of our size; badly over-indexed on consensus-driven decisionmaking; unclear path to profitability; poor work-life balance

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Nextdoor Response
2y
Thank you for the review, neighbor. We appreciate your feedback and if you're open and comfortable, we encourage you to bring these comments to your manager and/or People Business Partner so we can discuss further.
Viewing 124 - 126 of 299 Reviews

Glassdoor has 365 Nextdoor reviews submitted anonymously by Nextdoor employees. Read employee reviews and ratings on Glassdoor to decide if Nextdoor is right for you.