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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.5

      60% would recommend to a friend

      (1,145 total reviews)
      avatar

      Tomas Gorny

      66% approve of CEO

      52% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Culture & values

      3.4

      Career opportunities

      3.3

      Senior management

      Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      May 17, 2018

      Account Executive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Great co-workers -Lots of free food

      Cons

      -Training is abysmal -Management is lackluster -The products sold are too expensive for the market it attempts to serve. My overall experience with Nextiva was extremely disappointing. During training you will be making 150 plus dials a day to prospects that have no need or desire to interact with Nextiva. A lead is loosely defined as a prospect that either clicked a link on a website or has previously refused the Nextiva products. You will call leads several years old in hopes that they have a current problem with their provider. There are no rules in place that prevent you from stepping all over the other 80 account executives calling the same prospects at the same time. Do not call requests are ignored, you will not receive any warm leads, and the recently reduced expectations are still unrealistic. I would encourage anyone reading this to pay attention to the managers and AE's demeanor's while you tour the second floor during your interview. Everyone seems tired, frustrated, and out of energy.

      avatar
      Nextiva Response
      8y
      Thank you for taking time to provide us with your feedback. It’s always a gift, no matter the form it comes in. We’re so sorry to hear about your experience at Nextiva. Our on-boarding and sales processes have proven to decrease time to ramp and employee retention since their implementation and we are excited for the momentum this has added to our sales team. Nextiva continues to offer world class UCaaS and SaaS products at very affordable prices backed by our Amazing Service. If you wish to share more specific feedback, our Human Resources team may be reached at hr@nextiva.com. This feedback is reviewed consistently to improve both employee and customer experience.
      1.0
      May 15, 2018

      Not what it seems

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Catered food a couple of times a week - the work hours are actually great - the product is good

      Cons

      - there is no sales process, sales trainers have zero idea what they’re doing and have no plan - the price of the service is higher than the rest of the industry, in an industry where people mainly shop on price - sales leadership is not good, they don’t seem to care about the AEs - things are always dispersed, then changed, then messed up - a lot of leadership is new to the company so they’re deferring questions to other people - the training may be the worst training program I’ve ever seen, there is literally no rhyme or reason - no employee wellness benefit, they hired a lady who comes once a month instead of subsidizing wellness payments, the benefits package is actually subpar compared to other employers in AZ

      avatar
      Nextiva Response
      8y
      Hello there - Thank you for submitting a review of our company. We’re sorry that your experience with us did not meet your expectations. We take pride in our top of the line training program, our leadership, and our recognition as one of 2018’s healthiest employers as a result of our focus on employee health and wellness. Our team continues to be our most valuable asset - because of this we take all feedback to heart, and understand that under our rapid growth there is always room for improvement. We’d like to encourage you to reach out to our Human Resources department via email if you have more specific feedback at: HR@Nextiva.com.
      4.0
      May 13, 2018

      Great place to work/low pay

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment and culture

      Cons

      could’ve paid the employees more.

      avatar
      Nextiva Response
      8y
      Hi there and thanks for your review. We are happy to see you are having a positive experience with us. Let us know if you have any other comments or suggestions at HR@Nextiva.com.
      Viewing 889 - 891 of 1,145 Reviews
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