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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.5

      60% would recommend to a friend

      (1,144 total reviews)
      avatar

      Tomas Gorny

      66% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Apr 13, 2019

      Really customer focused

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nextiva backs it up when it comes to the focus on the customer and delivering good service. A lot of companies just pay lip service to this, and have it on all their marketing, but I'm really impressed with how much all the staff (everyone, not just support or sales) follows through with their focus being on what's best for the customer and making sure the customer has a great experience.

      Cons

      The expectation on staff are fairly high; not a problem if you are good at your job.

      avatar
      Nextiva Response
      7y
      We're so happy to hear that you're enjoying our company culture and commitment to Amazing Service. Thanks for being part of the team!
      5.0
      Apr 1, 2017

      My review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High growth company with lots of space to grow and departments to move into. Job openings pop up a lot. It's a stable company. I appreciate the corporate social responsibility that nextiva takes on. It's the first company in my career where they care about more than just make money. The hours are good and scheduling is flexible. People are personable and friendly.

      Cons

      Company announcements and emails happen too often. Way too often. I'm not the only person that thinks this. Other people say the same something. I can't keep up with the abundance of product updates and company changes. It feels like I can spend my entire day once a week just getting caught up with what's happening.

      avatar
      Nextiva Response
      9y
      Hey there, Thank you for your positive review! We are so happy that you have found growth opportunities within Nextiva and appreciate our Nextiva Cares program. We are always open to feedback and appreciate the ideas you’ve shared here. We encourage you to reach out to us at hr@nextiva.com if you'd like to make any suggestions for working with other organizations and nonprofits in the future, as well as any other specific suggestions about how we can make our company even stronger.
      5.0
      Feb 27, 2017

      Fantastic Company

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s an awesome company with awesome people. I’ve never been at a company with so many supportive and real people.

      Cons

      Not many cons about this place. They really push limits and make work tough at times.

      avatar
      Nextiva Response
      9y
      Hi and thanks for your positive review!
      Viewing 163 - 165 of 1,144 Reviews
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      ReviewsNextiva reviews

      Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.