Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
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Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Mar 20, 2019

Lots of growth and opportunity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a lot of knowledge and experience within Nextiva, I've learnt so much during my time here - not just directly related to my area, but other things as well. People are all very friendly and happy to teach you and knowledge share which is refreshing.

Cons

I'm in a non-technical role, and didn't have a lot of technical training. I'm picking up a lot now that I'm on the job but it would be good for us to get an overview as would really help us get a bit broader of an understanding.

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Nextiva Response
7y
Thanks for sharing your thoughts with us. We're proud you have felt connected to our amazing team. We're happy to hear that you've learned so much during your career at Nextiva and we will take your suggestions about training to heart. We encourage you to ask questions and see if there's an upcoming training class you could join. If you have additional feedback, please email hr@nextiva.com.
5.0
Mar 15, 2017

Channel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Company. Channel gets attention and is a focus. The energy in the main office seems fun and creative. Company cares about growth in the channel and making a difference in taking business away from legacy providers. Every month there is a support program for nonprofits where they get help and people in the company get to gather in helping them. Giving back is important to me and my wife. We volunteer at a hospice every weekend and finding a for profit company these days that gives back to others in a meaningful way is special. To switch gears and talk about the products….., they are good. The brand is also good. Customer service is important and that shows whenever my partners tell me about the experiences they have with support.

Cons

Growing at a fast pace and I notice that the end of the month is always busy to the point where my live outside of work is slim. Then the beginning of the month is slower than the end. There’s a lot of info being thrown at me all the time and it’s tough to keep up. There’s new employees coming on board all the time and I don’t know who is who and who does what.

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Nextiva Response
9y
Hi and thank you for your positive review! We are very proud of our community outreach program, Nextiva Cares, and encourage you to reach out to us if you'd like to make any suggestions for working with other organizations in the future.
5.0
Jul 9, 2020

A technology company like no other

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working on cutting edge technology that is changing the VoIP industry

Cons

The company is constantly evolving and strives to deliver top quality products and services. Excellent benefits and focus on employee improvement and job satisfaction.

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Nextiva Response
5y
Thank you for your input. We realize that our employees are working incredibly hard and appreciate all of the effort and dedication. During this pandemic, there has been a great deal of uncertainty which led us to pause hiring in order to make sure were being realistic about the needs in balance with where our customer base was heading . We are once again actively hiring and also increasing the capabilities to do so quickly to help our employee's workload. We look forward to welcoming many new employees to our Nextiva team very soon.
Viewing 169 - 171 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.