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      Nextiva

      Engaged Employer

      Nextiva reviews

      3.5

      60% would recommend to a friend

      (1,144 total reviews)
      avatar

      Tomas Gorny

      66% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      1K reviews
      5.0
      Jan 12, 2017

      Challenging with a Great Community

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company has helped me break out a shell, with great sales training, resources, and management that I know will have my back. The company really does care about the employee's, and the atmosphere of the company.

      Cons

      A little more clerical work than I am use to. Which leads to just a few more hoops that you have to complete daily. Once and a while you compete with our channel partners.

      avatar
      Nextiva Response
      9y
      Thanks for the great review! We are happy to hear that you have been enjoying the new set of challenges that your role has brought to you. Please reach out to us with any other feedback that you'd like to share at hr@nextiva.com.
      5.0
      Dec 10, 2016

      Most positive place I've worked

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are genuinely happy here. My coworkers all have different backgrounds. Departments help each other out. I see tier1 tech support helping the account management team regularly. The company is doing well and growing. I'm surrounded by people that work hard and care about the company. The service and product is used by many businesses and helps the companies. Good perks. Food, software, out of office events, and things like turkeys for Thanksgiving. The office location is perfect for me, I have a 10 minute commute each way. Almost everyone I know likes the distance and location. Parking isn't as much of a problem anymore. There are always people around to help and I get help quickly when I need it. When I send feedback on product requests or issues they usually get addressed quickly. The communication channels are good. Health insurance is good. Nextiva's customers are happy with the service.

      Cons

      It took me getting used to the Nextiva way. I came from Zenefits and the cultures are different. I think most of my coworkers are awesome or else I wouldn't give Nextiva a 5 star rating. But there are bad apples that I come across in other departments. People that are mean and shouldn't be here. There is so much to do and sometimes I feel like I move at a slow pace. There needs to be a better way to know who is doing what. I don't know most of the people in the office. I've spent 15 minutes thinking about this and I can't think of anything else.

      avatar
      Nextiva Response
      9y
      We truly appreciate the time you’ve taken to share such positive and insightful feedback with us! We would love to hear more about your interest in learning the NextOS product and recommend attending our ongoing lunch n’ learn sessions. If you do have additional feedback or ideas, please do not hesitate to reach out to hr@nextiva.com.
      5.0
      Oct 22, 2016

      Account Executive Review

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Helping other businesses is fun. I prefer working with businesses instead of working with residential clients which I did at AT&T *The Nextiva product is needed for businesses and it works well. If I don't close a deal it's not because the business is not going to use phones anymore. *Training is a pro and con. It helped me a lot and got me ready for this job. But I don't believe there's enough training and there can be more one on one training. *Everyone in the company is approachable. *The office is a 25 minute drive for me. Total. Back and forth. *There are more fun stuff here than anywhere I've worked. Food, ice cream, company party, dress up days *Nextiva donates money to nonprofits. I respect how they do this *Support is in the same building as sales

      Cons

      *AE's turnover more than they should. Nextiva is probably average in this category *There's a performance imbalance. Some AE's perform well and make a lot of money and the rest are average or even below. It does get frustrating for me when I see leads that I can close go to account executives that are too new or bad at what they do. *Competition is always trying to punch us and their sales people bad mouth us. *The words and lingo is not simple and there are lots of competitors to keep tabs on.

      Viewing 196 - 198 of 1,144 Reviews
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      Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.