Nextiva reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
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Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

I got paid on time and some decent free lunch to make up for the fact that I was forced to be in office full time after I was offered a hybrid role.

Cons

terrible management starting from the top. No and i mean absolutely NONE ZERO support and tools to help reps be successful. no gong, no apollo, nothing. they also have unrealistic expectations for the crap product they do sell. the entire "culture" is extremely negative and condescending no one likes working there its sooo obvious! also the people they place in manager roles do not belong there, no one is hitting quota and no one will help you get there if you are struggling. i also was asked to leave a positive review my 1st week of training on here so i would take the 5 star reviews on here with a grain of salt and go look elsewhere for employment if you have some self respect.

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Nextiva Response
2y
Hi Friend. It saddens me to read that working at Nextiva did not meet your expectations. The tools made available to our teams go far beyond a typical SaaS tech stack and we are always looking for the latest and greatest tools to enable our sales team succeed. Our mid market performers leverage these often and are always involved in the selection of new tools. I've captured your feedback and shared it with our VP. We are happy to reach out to you directly in order to talk through any unresolved feelings, because we genuinely do wish you the best in your next endeavor. - Alex from Nextiva
1.0
Apr 9, 2024

Toxic work culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Don't see any pros other than payment

Cons

One of the most dreadful jobs I've ever had. The workplace culture is toxic and people are treated like tools. It's chaotic and lacks transparency. Your mental well-being will suffer if you work here.

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Nextiva Response
2y
Hi Friend. We know your duration of time at Nextiva was short, but we do appreciate your contributions while being here. Management is always happy to reconnect with you, if there is any further and more detailed feedback you'd like to share. We truly wish you the best in your next endeavors! - Alex from Nextiva
1.0
Apr 8, 2024
Recommend
CEO approval
Business Outlook

Pros

So many great people work there in the trenches. Free food and coffee I guess.

Cons

How do I summarize the cons of Nextiva except to say that I don't believe a single positive review on this site. They are from the marketing group, or a result of being paid or bullied by marketing to write them. This company is led by one of the most toxic, bullying narcissists! He leads by fear because if you ever question his way of thinking or doing, he will have you fired. They have spent millions of dollars hiring top talent, only to have them wash out within 12-18 months, or less because Tomas Gorny will not allow them to do things any other way than he did them 14 years ago. As he fires them, he brings back those that said yes to him in the past and will do so again because he only wants things done his way. His executives are fearful of him and have "fallen in line" to his ways. Others in his "executive" team, and that is a loose term for this group, have little to no experience in business, but do suck up in the most remarkable way. The greed of the owner/founder/CEO is toxic to everyone else. His strategy to buy other companies so he owns all of the code is not flawed, but his selection of what he buys is. It's a joke that they bought a social company almost 2 years ago and still can't figure out how to integrate it into the Nextiva portfolio. This latest acquisition of a CCaaS company with 15 people will never result in anything because they just don't know what they bought, or even what to do with what they bought. I watched many people need to take leaves of absence because of the hostility, harassment, undue and unrealistic pressure put on them, and the complete lack of employee concern. Little to no increases (1.5%) and no full bonus payout in years make it a place where you cannot win. This place will set you back years in your career development, not to mention your personal mental health.

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Nextiva Response
2y
Hello. Thank you for your feedback. We want to clarify that we do not incentivize positive reviews from employees and are committed to transparency and accountability. We take allegations of toxic behavior seriously. If you can reach out with more information about the individuals you are referring to at reviews@nextiva.com, we can look into this further. We wish you the best in your future endeavors. - Alex from Nextiva
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