Nextlink reviews

3.2

44% would recommend to a friend

(150 total reviews)

Bill Baker

59% approve of CEO

41% positive business outlook

Nextlink has an employee rating of 3.2 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextlink employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

150 reviews
3.0
Nov 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The department heads are great! They honestly take a interest in you as a person and are there for you should you need advice or guidance... Assuming you ask for it.

Cons

No real room for advancement; the changing rules and policy, as well as deeply assymetrical enforcement make every day a guessing game and leave boundaries undefined. No concequences are defined in policy, giving HR too much lattitude as to... Well, anything. HR hands out policy mandates "because reasons" and takes no feedback at all. It's more like a parent/child relationship than adult, equals who work together in different positions. It's a small company, so part of the changes are with them growing, which is understandable, but on the other hand, it's heavy-handed in places where it should be light, and vice versa.

avatar
Nextlink Response
8y
We value our employee’s commitment and dedication and look to promote from within when the need arises to grow a department. Any eligible Employee will be considered for open positions should they express interest and meet the criteria of the new role. Changes in Policies and procedures are necessary with a growing staff. This can lead to some confusion with staff. Our goal is to communicate clearly when changes will take place and why. We send all members of Management and Administrative staff to training and CE courses throughout the year to stay current on the newest developments, rules and regulations regarding our industry, and managing a growing staff. We understand the need to continue to grow our knowledge ensuring our staff can reach full potential during their tenure with Nextlink. Some turnover in this industry is to be expected however, we want to make sure we take the necessary steps to ensure our staff is happy. We ask that any employee with a grievance come visit with any member of Management or HR to discuss so we can rectify the situation and make the necessary changes or improvements.
1.0
May 31, 2017

VoIP Porting clerk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

very few pro- you have a minimum wage job with very few perks

Cons

Ageism, sexism, poor pay for the work,

5.0
Nov 30, 2016
Recommend
CEO approval
Business Outlook

Pros

I checked this site BEFORE I applied to Nextlink and all I have to say is I am so glad I ignored the negative reviews. This is by far the best place I have ever worked at. By no means do you have to "get in" good with management to enjoy working here or to succeed here. As long as you do your job the way it's supposed to be done, you don't have anything to worry about. Management regularly hands out gift cards for meeting certain goals or sometimes just to say thank you for doing a good job. I've had a manager send me a text just to say "thank you" and "good job". Who does that!? The starting pay is competitive, tools are provided and PAID FOR and vehicles are provided free of charge along with gas cards and there is plenty of overtime if you want it. If you need help of any kind, management is a phone call away and I have even seen management leave the office to go help out a tech in the field who is behind. I have seen other departments help out a different department than their own. Teamwork is not something that is only preached here, it is actually practiced. There are just too many things great about this place to list. The bottom line is if you do the job you get hired to do and you do it right, you have it made here because that is all they want. If you are one of those people that like to spend all your time and energy trying to get out of work or leave early then yeah, you won't like it here very much. All I can say is that I hope I NEVER have to work any place else.

Cons

This is a hard area because I don't really feel there are any cons to working here. If there was a gun to my head and I had to come up with something, I would say that maybe management hangs on to people they should let go of for too long. I suppose that's actually more of a pro though because it shows that they will bend over backwards to work with you and help you succeed at the job.

Viewing 139 - 141 of 150 Reviews

Glassdoor has 154 Nextlink reviews submitted anonymously by Nextlink employees. Read employee reviews and ratings on Glassdoor to decide if Nextlink is right for you.