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      NiCE

      Engaged Employer

      NiCE Associate Support Engineer reviews

      2.5

      38% would recommend to a friend

      (14 total reviews)
      avatar

      Scott Russell

      7% approve of CEO

      34% positive business outlook

      Ratings by category

      2.9

      Compensation and benefits

      2.3

      Career opportunities

      2.0

      Diversity & inclusion

      2.0

      Work/Life balance

      1.9

      Senior management

      1.8

      Culture & values

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      5.0
      Oct 18, 2025

      Amazing Team and great workplace

      Associate technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hardworking team, takes KPIs maintenance very seriously

      Cons

      sometimes workload can be burdening when it comes to solving critical cases in 4 hour span

      avatar
      NiCE Response
      8mo
      Thank you for your review! At NiCE, we thrive in a fast-paced environment that empowers employees to work with cutting-edge technology. Our supportive culture and continuous learning opportunities help team members gain meaningful, hands-on experience. Wishing you the best in your professional journey!
      1.0
      Sep 9, 2025

      Worst company

      Associate support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have no idea about it

      Cons

      If you are applying for NICE from on-campus opportunities, BEWARE they will just remove you from short listing without any reasons or points mentioned. They won’t be providing with any rejection email just a message from college TPO of unselected students. So, if you are hoping to join it and working hard for it, keep in mind they might not even consider your application, and providing a rejection mail is also a very big task for them. Absolute irresponsible behaviour from a company towards freshers who look towards this company and the job posts with so much hope.

      avatar
      NiCE Response
      9mo
      Thank you for sharing your thoughts. We truly value the aspirations of students and take our campus hiring process seriously. That's why we work closely with college TPOs to ensure all updates are shared in a prompt and transparent manner. Our selection process is entirely merit-based, and we’re always looking to hire more superstar employees.
      3.0
      Nov 23, 2024

      Good place to work

      Associate technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, nice office, large company

      Cons

      large caseload, high pressure environment

      avatar
      NiCE Response
      1y
      Thank you so much for sharing your views! At NICE, we take great pride in our people and value their well-being. We recognize that employees have lives beyond their work and offer a NICE-FLEX hybrid model for ultimate flexibility. We wish you ongoing success in your career journey at NICE.
      Viewing 1 - 3 of 14 Reviews
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      NiCE reviewsNiCE Associate Support Engineer reviews

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