Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NiCE

      Engaged Employer

      NiCE Senior Director, Technical Support reviews

      5.0

      100% would recommend to a friend

      (1 total review)
      avatar

      Scott Russell

      100% approve of CEO

      100% positive business outlook

      Ratings by category

      5.0

      Culture & values

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      5.0

      Senior management

      5.0

      Compensation and benefits

      5.0

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      1 review
      5.0
      Jun 23, 2026

      Strong Leadership and Open Culture

      Senior director, technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong positioning as a global leader in AI-driven Customer Experience (CX) and contact center solutions Clear strategic direction toward cloud, analytics, and AI-first transformation Open culture where ideas and innovation are encouraged across levels

      Cons

      Further strengthen collaboration between product, engineering, and customer-facing teams

      avatar
      NiCE Response
      3w
      Thank you for taking the time to review us. Innovation continues to be a key focus at NiCE, reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. We pride ourselves on fostering a workplace that encourages open communication and transparency, which is consistently reflected in our annual employee surveys. Wishing you continued success at NiCE!
      Related searches: NiCE Senior Director, Technical Support jobs | NiCE Senior Director, Technical Support salaries | NiCE benefits | NiCE interviews
      NiCE reviewsNiCE Senior Director, Technical Support reviews

      Glassdoor has 3,225 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.