NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good opportunity to work with big companies.

Cons

They are don't have the best salaries Promotions are difficult to get

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NiCE Response
1w
Thank you for your review. As a fast-paced organization, we do set a high bar and offer meaningful learning and development opportunities to make an impact. Moreover, our performance-driven culture ensures strong contributors are recognized and rewarded. We wish you continued success in your career journey at NiCE.
5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams are genuinely connected, within groups and across the floor, people help each other and pull in the same direction. The atmosphere is surprisingly calm: deadlines and challenges, but little of the panic, pressure, or toxicity. Things move fast but sustainably, and we get more done by focusing on problems rather than stress. The product is genuinely challenging: large, complex, and spanning many systems and technologies. After all this time, I'm still learning and still connected to what we're building.

Cons

The product is large and complex, which is rewarding but does mean there's always more to learn. The learning curve never fully flattens. Because teams are so connected and collaborative, you sometimes get pulled into discussions across areas — great for context, but it can stretch your focus.

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NiCE Response
1w
Thank you for taking the time to review us. We’re committed to fostering a positive work culture that supports a healthy work-life balance and collaboration across the board. As a fast-paced organization, we do set a high bar and offer meaningful learning and development opportunities to drive impact. Innovation continues to be our key focus, reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies 2026 in the Applied AI category. Wishing you continued success at NiCE!
5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I work for a large, successful company with a product I genuinely enjoy being part of. The work is interesting, the product is complex, and it's rewarding to see the real impact it has on customers. What stands out most to me is the people. I'm surrounded by smart, talented colleagues who challenge me, teach me new things, and help me grow professionally every day. I get meaningful feedback, opportunities to take on challenging projects, and the support I need to keep developing my skills. Despite the size of the company, there's a surprising amount of room to influence and contribute ideas. If there's a new tool, process, or initiative I believe could help the team, I'm encouraged to explore it and make a case for it. That level of trust and ownership is something I really value. More than anything, I appreciate that the company doesn't just focus on what employees can contribute to the business. There's a genuine investment in helping employees grow, succeed, and get value from their experience as well.

Cons

Looking back, I was integrated into my team much faster than into the wider organization. There are definitely pros and cons to that approach, but it helped me feel productive and supported early on.

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NiCE Response
1w
Thank you for your review! It’s encouraging to hear how strongly our work culture, sense of ownership, and learning opportunities resonate with you. At NiCE, we place deep trust in our employees to think critically, make informed decisions, and take responsibility for solving complex problems at scale. We have a robust learning and development program that enables employees to continuously learn, grow, and build capabilities, including in AI and emerging technologies. Wishing you continued success in your career journey with us!
Viewing 28 - 30 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.