Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,214 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Product Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 238 reviews)); "Good work life balance and Market leader in compliance" ((in 208 reviews)); "Great environment and culture!" ((in 194 reviews)); "Good wlb and work culture" ((in 119 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 121 reviews)); "They are cheap and salaries are low" ((in 117 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 67 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,046 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Jun 1, 2026

Great team and supportive management with top facilities

Software engineer

Recommend

CEO approval

Business Outlook

Pros

The team is genuinely great to be around - not just "nice colleagues" but people you actually enjoy spending time with. Facilities are top tier, nothing to complain about. My manager clearly wants me to grow and succeed, and it shows in how he handles day-to-day stuff - doesn't feel like a corporate checkbox. AI isn't just a buzzword here either - you see it reflected in how dev teams actually work, which is rare.

Cons

No major complaints so far.

NiCE Response

1w

Thank you for taking the time to review us. At NiCE, we invest in our people by fostering a positive culture and focusing on innovation. This is also reflected in recognitions such as Fast Company’s World’s Most Innovative Companies 2026 in the Applied AI category. Wishing you continued success in your journey with NiCE!

5.0

May 31, 2026

Welcoming environment with strong team support and growth opportunities

Data scientist

Recommend

CEO approval

Business Outlook

Pros

The work environment is welcoming, respectful, and encourages professional growth. The people are highly skilled, always willing to help, and there is a genuine sense of being part of a strong, supportive team. One of the highlights is the use of advanced AI tools as part of the development process, along with a variety of AI-focused training opportunities that help employees stay current and continue learning. The offices and facilities are also top-notch, comfortable, and thoughtfully designed, which makes the day-to-day work experience great.

Cons

I have not encountered any significant downsides so far.

NiCE Response

1w

Thank you for sharing such a thoughtful review. At NiCE, we’re driven by innovation and real-world impact, a focus reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Our learning and development programs are designed to support employees as they continue to learn and grow in their roles. Wishing you continued success in your career journey with us!

2.0

May 31, 2026

Flexible office days, but messy codebase and testing challenges

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

2 days at office , you can change days

Cons

Spaghetti Code A lot of mess Very very difficult to test the product

NiCE Response

1w

Thank you for your review. While experiences can differ across teams and systems, we continue to invest in strong engineering practices, including code quality and testing, as key areas of focus across the organization. We wish you continued success in your career journey with us.

Viewing 31 - 33 of 3,046 Reviews

Jobs at NiCE

AI Solution Strategist

Remote

View job

Technical Customer Success Manager

Remote

View job

Senior Customer Success Manager

Remote

View job

AI Project Manager, CX

NiCE

NiCE reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great team and supportive management with top facilities

Welcoming environment with strong team support and growth opportunities

Flexible office days, but messy codebase and testing challenges

Jobs at NiCE

NiCE reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at NiCE

NiCE reviews FAQs