NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
May 24, 2012

Nice people: bad management, procedures and customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people in NICE are great to work with. They are all very friendly and helpful. Pay is average for technology sector, with a good bonus available.

Cons

My opinion is: -Management - extremely poor leadership -Working hours - think sweatshop, expect to have no personal life. -Poor career progression - don't expect promotion unless you're there a very long time. -Pay-rise non existent for last few years. so salary falling behind competitors. -Extremely political, with different divisions working against each other. -Polices and procedures are antiquated and long winded. -Internal systems are poor and do not fulfill business needs. -Customer service - customers are definitely not the focus for NICE, if anything more of a hindrance. -Company centered on Israel, many of the managers in other countries are from Israel, which does not help with regional understanding and differences.

2.0
May 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits. Good training dept.

Cons

Management has no clue what really happens in the field. Expectation that employees can work on any version whether trained on it or not is unrealistic. When management is told you don't know the particular version their response is you will be OK. When you aren't you are put down and told you don't have appropriate skills.

3.0
Apr 29, 2012

Good

Recommend
CEO approval
Business Outlook

Pros

Interesting technological solutions and dynamic working environment

Cons

salaries are too low for the current market

Viewing 3025 - 3027 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.