NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Aug 10, 2011
Recommend
CEO approval
Business Outlook

Pros

-Decent pay, coworkers, best technology option for the space

Cons

-Poor executive leadership at corporate hq-unusual organizational structures-lack of corporate identity, culture, soul, etc, poor equity play-will overwork people instead of adding needed headcount

1.0
Apr 19, 2011
Recommend
CEO approval
Business Outlook

Pros

- It has some good recording solution.

Cons

- It is a very arrogant company, both to customers and partners. It makes people very difficult to do business with. - It lacks of enterprise level operation systems. It is like a giant SME to me. There are lots of people who has no idea in the skillset and the deliverables of his/her role. They deliver their job by gut feelings. The patterns get stronger when you get closer to the headquarter. - It is very mean to the employees, especially to the sales guys. - There is no strategy. If you ask the employees, I don't think most of them can tell you the company's strategy. People work like a multi-directional vectors. - The morale is low. The people are depressed.

5.0
Sep 13, 2010

Dream Team (too bad it's gone)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, hardworking people from different backgrounds Established processes - (e.g. things are documented so you don't have to recreate the wheel everytime)

Cons

Overly bureaucratic (too much for a small company) Low risk tolerance

Viewing 3037 - 3039 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.