Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,220 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Software Developer (34) , Tech Lead (34) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 228 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 205 reviews)); "Great environment and culture!" ((in 193 reviews)); "Good wlb and work culture" ((in 120 reviews)); "good benefits and on boarding process" ((in 80 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 128 reviews)); "They are cheap and salaries are low" ((in 114 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 62 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 21 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)

Scott Russell

85% approve of CEO

75% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

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NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

1.0

May 2, 2025

All glassdoor ratings are not true

Specialist

Recommend

CEO approval

Business Outlook

Pros

- Competitive salary - Cab service for Rs.80/- one way

Cons

- No Roadmap for product - No clarity from product or architect - unrealistic goals - Uses PIP as secret weapon for layoff - Management always cribs with 0 regression bug policy

NiCE Response

1y

Thanks for your review. Our position as the market leader underscores the value we place on product innovation. Additionally, our annual employee surveys consistently reflect great clarity regarding roles and satisfaction with the leadership of our managers. We wish you continued success in your career journey at NICE.

5.0

Apr 29, 2025

Great company

Solutions engineer

Recommend

CEO approval

Business Outlook

Pros

Work hard play hard is the motto here.

Cons

Demanding, but well worth the benefits

NiCE Response

1y

Thanks for your review. NICE indeed loves investing in its employees, with opportunities to work on high-impact projects and to constantly learn and grow in their roles. Moreover, the ongoing fun and engaging activities foster a sense of camaraderie through the year. We wish you ongoing success in your career journey with us!

3.0

Apr 29, 2025

Full Time Employee

Sr. implementation engineer

Recommend

CEO approval

Business Outlook

Pros

Working from home remotely in the US

Cons

The lack of following processes can make projects difficult.

NiCE Response

1y

Thanks for your review. Our NICE-FLEX hybrid model provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. Our employee surveys consistently reflect great clarity among employees regarding their role and ways of working. If you need more details on certain processes, please reach out to your manager or HR business partner. We wish you ongoing success in your career journey at NICE.

Viewing 313 - 315 of 3,051 Reviews

Jobs at NiCE

Customer Success Manager

United States

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Transformation Consultant

Transformation Consultant

United States

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AI Solutions Delivery

AI Transformation Strategist

United States

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NiCE

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All glassdoor ratings are not true

Great company

Full Time Employee

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