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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,050 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      5.0
      Aug 2, 2025

      Great company heading in a NiCE direction

      Senior product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great direction under current CEO. Good pay and benefits continue to improve, although it is still inconsistent across the regions. People are generally very collaborative and friendly and very driven to make an impact. The work feels meaningful and I’m excited to be a part of it.

      Cons

      Moves too fast sometimes. Lots of instances where we solve issues quickly for the short term without thought to the long-term. High expectations, but rewarded for these high expectations. Management can be inconsistent. Some managers are micro managers but I see a culture shift encouraging this change.

      avatar
      NiCE Response
      11mo
      Thanks for your review. We're glad that you're excited about the direction NiCE is heading under our new CEO. The energy across teams has been incredible, and we're proud of the new benefits and improvements being rolled out. It's great to see the collaboration, drive, and meaningful work you’ve highlighted - that’s exactly the spirit we’re building on. Wishing you continued success in your career journey at NiCE!
      2.0
      Jul 26, 2025

      Review

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible Unlimited PTO Good coworkers Pet insurance

      Cons

      Low pay Bare minimum benefits Lack of growth opportunity Lack of support

      avatar
      NiCE Response
      11mo
      Thank you for your review. NiCE is committed to investing in its employees by fostering a positive work culture with opportunities to learn and grow. Wishing you the best for your professional endeavors!
      2.0
      Jul 20, 2025

      Bad data

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good base pay and good prospecting resources.

      Cons

      There were a lot of issues with intent data that weren't addressed, leading to unrealistically high quotas. Management quality varied greatly from team to team.

      avatar
      NiCE Response
      11mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Wishing you the best for your professional endeavors!
      Viewing 349 - 351 of 3,050 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.