NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Apr 23, 2025

Good Company

Recommend
CEO approval
Business Outlook

Pros

Hybrid work at home 3 days, work in office 2 days a week. Set your own schedule. Not a lot of micromanagement. A lot of freedom an autonomy. Job stability is great, NICE isn't going anywhere.

Cons

Industry pay is definitely low, especially if you move up in the company. They cap you at a 15% raise when you move up. You end up being paid 20-30k below the industry average.

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NiCE Response
1y
Thank you for your review. Our employee surveys consistently reflect great satisfaction with the work culture and leadership of our managers, and our NICE-FLEX hybrid model provides ultimate flexibility for employees. Moreover, our “pay for performance” culture ensures that strong performers are duly compensated. Wishing you ongoing success in your career journey with us!
2.0
Apr 16, 2025

Leadership is Tough

Recommend
CEO approval
Business Outlook

Pros

Big marketing team with lots of resources, sales team is great

Cons

Marketing leadership has no idea what they're doing. There is no room for upward growth unless someone leaves and you've been there 10+ years.

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NiCE Response
1y
Thanks for your review. NICE is committed to investing in its employees – through a strong internal mobility program, we encourage our employees to actively manage, direct and grow their careers. Our annual employee surveys consistently reflect great satisfaction with the communication and leadership of managers. We wish you success in your future professional initiatives.
2.0
Mar 31, 2025

Decent

Recommend
CEO approval
Business Outlook

Pros

Events for in office workers Some leadership is nice

Cons

Pay No merit raises Bonus not guaranteed

avatar
NiCE Response
1y
Thank you for your review. Our employee surveys consistently reflect great satisfaction with the work culture and the leadership of our managers. Moreover, our "pay for performance" culture ensures that strong performers are duly compensated as part of the annual review process. Wishing you ongoing success in your career journey at NICE!
Viewing 352 - 354 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.