NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Oct 30, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrids work schedule and flexibility

Cons

No work life a balance and demanding deadlines. Poor systems.

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NiCE Response
2y
Glad to read that you enjoyed the flexibility we offer at NICE – our NICE-FLEX hybrid model provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. We wish you great success in whichever career direction you choose!
5.0
Oct 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing Team Strong Collaboration Constant Growth Forward Thinking Leadership Opportunity for Growth

Cons

Compensation is a little lower than other tech companies. It is good, but room for growth. The benefits are great, but expensive, also room for improvement here. Restrictions placed by PBM for in-network pharmacies are cumbersome.

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NiCE Response
2y
We are glad to know that you enjoy the work life at NICE. And yes, we certainly encourage our employees to grow their careers within the organization. We wish you ongoing success in your career journey at NICE.
3.0
Sep 18, 2023

Comp doesn’t add up

Recommend
CEO approval
Business Outlook

Pros

The team culture is great and management and the VP of my department are great. Company is always in a healthy spot financially and NICE a leader in the space.

Cons

Commissions are very unknown and there isn’t a solid way to audit pay because nobody really fully understands the comp plan. You would think that if you were at 50% of your quota that you would be compensated on 50% of your OTI commissions but that isn’t the case. Also, the commission payout is completely tied to your base salary so if you have a smaller base than a peer, your peer will make more selling the exact same deal size as you.

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NiCE Response
2y
We are glad to know that you like the work culture at NICE. As you mentioned, we are a market-leader with our cutting-edge product offerings and are at the forefront of new developments and technologies. We suggest that you speak to your manager/ HR business partner in order to discuss any specific issues that you have.
Viewing 379 - 381 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.