NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jan 12, 2024
Recommend
CEO approval
Business Outlook

Pros

As NICE leadership is fond of pointing out, the company rarely has reductions in force. There are some great people, as well!

Cons

While there are great people, and management brags about having no lay offs, the same management will happily drive employees away through insufficient compensation or mismanagement. Many employees make *less* the longer they work due to regular 'merit' increases consistently being below inflation rate. The product strategy, and its relationship with technical work, is profoundly dysfunctional. If in a technical role, expect to be micro-managed purely to justify management's existence. If you have a blocking IT issue, don't expect it to get fixed until the issue gets escalated to someone who's a 'Director' or higher.

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NiCE Response
2y
NICE hires top talent and our “pay for performance” culture ensures that strong performers are duly compensated. Moreover, our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We wish you great success in whichever career direction you choose!
3.0
Mar 28, 2023

Used to be a good company, but is getting more toxic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, fair salary, usually yearly raises and bonuses, fairly respectful of work/life balance.

Cons

Poor leadership and communication, reduced bonuses by 40% across the board with zero communication even though last year was another record profit year, raises were 2/3 less than the inflation rate, and doesn’t have a system to provide consistent feedback on management and leadership which is contributing to a toxic workplace.

1.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Great team members that you will enjoy working with.. Leadership not so much

Cons

Make sure you watch your commissions.. They will do everything they can to push you out before you actually earn them Leadership

Viewing 37 - 39 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.