NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Feb 23, 2022
Recommend
CEO approval
Business Outlook

Pros

NICE CXone is a group of fantastic people delivering the best product in the market. We have grown exceptionally fast and our products are continually evolving. Leading projects and programs and serving our customers is hard work but there is no better place to do it than NICE CXone. The years of experience on your resume are not as important as your abilities to think and execute so there are incredible opportunities. Leadership abilities, character, resilience and people-skills are highly valued and rewarded. Great salary, great benefits and I value the independence, latitude and flex (work from home) program!

Cons

People who excel here are pacesetters, can move fast, learn fast and adapt. You have to be willing to learn and ask for help. It takes most people 6 months to 1 year to learn "how to do business" within our large and growing global organization but there is plenty of help and support along the way. Within Professional Services we have excellent opportunities for work-life balance and we are afforded great latitude by Leadership but that requires that you be organized and proactive.

3.0
Feb 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Very challenging work if you are in the Engineering department

Cons

Little disorganized with direction but Engineers are always trying to improve

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NiCE Response
4y
Thank you for your feedback. We, at NICE, believe that the great work accomplished by our team members is one of the main factors driving our success as a company, and our employee surveys consistently reflect great satisfaction with the leadership of our managers. We wish you luck in your future endeavors!
Viewing 397 - 399 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.