NiCE reviews

3.9

79% would recommend to a friend

(3,051 total reviews)
avatar

Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Stable. Dynamic and interesting. Great people!

Cons

Organizational culture - a lot of pressure on higher management (VP and above) that sometimes time propagate to other levels. There are expressions of fear culture .

5.0
Dec 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Sales organization very metric and process oriented without a specific sales methodology. I like this since I learned a couple and like using Sandler best. Superb at training the sales staff newbie boot camp to weekly webinars.

Cons

Nearly impossible to be a market account executive and a product expert. Either own the customer relationship or own the solution.

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NiCE Response
7y
Thanks for your feedback - we're so pleased you find our training and process top-notch.
5.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

- Potential to make high commissions - Travel and expenses paid for - Incredible Learning Opportunity - Technology/Software Industry with room to grow

Cons

- Lack of support sometimes - Trial by fire attitude - Lack of proper communication - No formal training

Viewing 415 - 417 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.