Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,221 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 206 reviews)); "Great environment and culture!" ((in 194 reviews)); "Good wlb and work culture" ((in 121 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 128 reviews)); "They are cheap and salaries are low" ((in 113 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 63 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(3,052 total reviews)

Scott Russell

85% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Compensation and benefits

3.6

Senior management

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 23, 2026

Great opportunities for growth but not for the weak at heart

Senior director support

Recommend

CEO approval

Business Outlook

Pros

NiCE has been a tremendous company of opportunities and growth! Always evolving and challenging my team and myself.

Cons

Not a company for those that like to stand still.

NiCE Response

2w

Thanks for sharing your experience. NiCE is a fast-paced, high-energy workplace where collaboration and hands-on learning go hand in hand. We’re committed to investing in our people by creating meaningful opportunities to shape their careers, and we’re glad you feel empowered to make an impact. Wishing you continued success with us!

5.0

Jun 23, 2026

Strong leadership and exciting pace, but demanding commitment

Sr. director, business operations

Recommend

CEO approval

Business Outlook

Pros

NICE is a fast paced company that is very financially stable and leading the market from a product perspective. C-Suite leadership is the best in the business with a real focus on employees. AI Division has extremely strong leadership and I find a lot of joy being part of a division that is fundamental to the future/success of NICE as a whole.

Cons

Company moves fast which requires a certain level of dedication and commitment. If you are not ready to give that dedication/commitment then you will not succeed it at NICE.

NiCE Response

2w

Thank you for taking the time to review us! At NiCE, we’re driven by innovation and real-world impact, a focus that continues to shape our growth – reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. We are glad to hear that you feel supported to make an impact at NiCE and wish you continued success!

5.0

Jun 23, 2026

Positive atmosphere and authentic leadership, but tough collaboration

Director

Recommend

CEO approval

Business Outlook

Pros

Authentic senior leadership Positive atmosphere focused Innovative and forward-leaning mindset

Cons

Geographically dispersed teams sometimes makes collaboration challenging

NiCE Response

2w

Thank you for your review. At NiCE, we offer opportunities to work on cutting-edge technology while collaborating with teams across geographies. Working across time zones can be challenging at times, but it also brings diverse perspectives and the ability to create impact at scale. Wishing you continued success in your career journey with us!

Viewing 457 - 459 of 3,052 Reviews

Jobs at NiCE

Customer Success Manager

Remote

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Talent Acquisition Partner

Social Media Strategy Specialist (B2B SaaS)

Richardson, TX

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Social Media Strategy Specialist (B2B SaaS)

Hoboken, NJ

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Social Media Strategy Specialist (B2B SaaS)

Atlanta, GA

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NiCE

NiCE reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great opportunities for growth but not for the weak at heart

Strong leadership and exciting pace, but demanding commitment

Positive atmosphere and authentic leadership, but tough collaboration

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