NiCE reviews

3.9

79% would recommend to a friend

(3,052 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
2w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Good tech stack, and engaging team

Cons

Pay scale, benefits are weaker compared to other companies of this size

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NiCE Response
1mo
Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Job security, big push for AI advancement.

Cons

Lacks internal alignment between departments. Sales does whats in their bestbinterest and tends to provide unrealistic timelines and outcomes.

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NiCE Response
1mo
Thank you for taking the time to review us. At NiCE, we invest in our people by fostering a positive culture and focusing on innovation. This is also reflected in recognitions such as Fast Company’s World’s Most Innovative Companies 2026 in the Applied AI category. Wishing you continued success in your journey with NiCE!
Viewing 460 - 462 of 3,052 Reviews

Glassdoor has 3,221 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.