Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,221 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 206 reviews)); "Great environment and culture!" ((in 194 reviews)); "Good wlb and work culture" ((in 121 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 128 reviews)); "They are cheap and salaries are low" ((in 113 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 63 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(3,052 total reviews)

Scott Russell

85% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,052 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Apr 10, 2026

Smooth hiring and onboarding process

Senior support engineer

Recommend

CEO approval

Business Outlook

Pros

Very organized hiring process, clear communication throughout, and a welcoming, well‑structured onboarding experience that made it easy to get up to speed quickly.

Cons

There is a lot of information early on, but resources and support help make it manageable over time.

NiCE Response

2mo

Thank you for your review. We’re glad to hear that your onboarding experience reflected our commitment to setting new NiCErs up for success from day one. At NiCE, we’re all about fostering a positive work culture for our employees, with meaningful opportunities to learn and grow in their roles. Wishing you continued success in your career journey with us!

4.0

Apr 8, 2026

Nice place to work

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Good culture and benefits and opportunity to grow

Cons

Only top 20% performers will get good raise and bonus

NiCE Response

2mo

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!

5.0

Apr 7, 2026

Great hybrid setup with strong employee engagement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Roles support hybrid setup - Exposure to AI - Great Employee Engagement Activities - Not being micro-managed

Cons

- Can feel very corporate since policies are globally implemented - Performance incentive is annual basis

NiCE Response

3mo

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. Our compensation and bonus structure remains competitive, and recent updates to our performance and rewards framework further support professional growth and total rewards, including equity for the top 20% of employees globally. Wishing you continued success in your career journey with NiCE!

Viewing 466 - 468 of 3,052 Reviews

Jobs at NiCE

Customer Success Manager

Remote

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Social Media Strategy Specialist (B2B SaaS)

Hoboken, NJ

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Social Media Strategy Specialist (B2B SaaS)

Richardson, TX

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Talent Acquisition Partner

Social Media Strategy Specialist (B2B SaaS)

Atlanta, GA

View job

NiCE

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Smooth hiring and onboarding process

Nice place to work

Great hybrid setup with strong employee engagement

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