NiCE reviews

3.9

79% would recommend to a friend

(3,052 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,052 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Company investing in AI and trying to stay ahead of the curve.

Cons

The benefits are really expensive with salaries often being below industry average.

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NiCE Response
1mo
Thank you for your review. Innovation continues to be a key focus at NiCE, reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Our compensation and bonus structure remains above industry benchmarks. Even during recent global challenges when many companies paused bonuses and merit increases, NiCE continued to offer both. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns. Wishing you continued success at NiCE!
5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

NiCE is not only in great financial shape, but also its culture of innovation and inclusion is fantastic. NiCE keeps growing and investing in their employees. There are plenty of opportunities for growth. It is refreshing to see a company that is able to recognize their employees, not only financially with a good salary and benefits, but also in training and recognition. It is also very exciting to see that NiCE is at the core of all the AI innovations, so if you like cutting edge technologies, this is the right place to be! There is always something to learn!

Cons

As the company grows organically and through acquisitions, there are potential challenges of miscommunication or unnecessary processes that are expected for any company at this stage

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NiCE Response
2mo
Thank you for sharing your experience. At NiCE, we’re driven by innovation and real world impact, a focus that continues to shape our growth. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. As we continue to scale, we remain focused on creating meaningful opportunities for leaders to learn, innovate, adapt, and grow their teams. Wishing you continued success in your career journey at NiCE!
Viewing 463 - 465 of 3,052 Reviews

Glassdoor has 3,221 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.