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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      79% would recommend to a friend

      (3,056 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Senior management

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,056 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Jul 21, 2025

      Culture shift

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been a great culture change in the last two years.

      Cons

      lots of changes happening. Very fast paced. If you can't keep up its hard to be successful

      avatar
      NiCE Response
      11mo
      Thank you for your review. NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology. A supportive, high-energy environment enables employees to gain valuable hands-on experience. Wishing you continued success in your career journey with NiCE!
      5.0
      Jul 17, 2025

      Positive Changes at every Turn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Scott Russell as our new CEO is a breath of fresh air. I have never felt so listened to and heard at such a large, global company. Since Scott joined in January - he has listened to the employees, traveled to every location, and the changes keep coming every week based on our feedback. Are all the changes perfect? No. But I would say that all the changes are positive changes. The people here are amazing. The leaders are experienced, wise and genuinely likeable people. The local office is inclusive and has fantastic events.

      Cons

      NiCE has complex processes as it aligned the systems for a global workforce, it creates challenges that a smaller, more localized company doesn't experience. Onboarding takes longer than it should.

      avatar
      NiCE Response
      11mo
      Thank you for taking the time to review us. NiCE is committed in its employees by fostering a positive work culture and we’re constantly listening to your feedback. We’re glad you’ve felt supported in your NiCE journey and wish you continued success!
      5.0
      Jul 7, 2025

      Challenging and good pay

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging work. Encouraged to use new tools and develop new processes.

      Cons

      Can be stressful but it's a competitive industry. Can't be helped.

      avatar
      NiCE Response
      1y
      Thank you for your review. We offer opportunities to engage with cutting-edge technology in high-impact projects, ensuring that employees are constantly learning. Wishing you continued success in your career journey at NiCE!
      Viewing 499 - 501 of 3,056 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,225 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.