Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 76% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 233 reviews)); "Good work life balance and Market leader in compliance" ((in 206 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 194 reviews)); "Good work culture and work environment" ((in 122 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 130 reviews)); "They are cheap and salaries are low" ((in 115 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 25 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

76% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Mar 30, 2025

a tech company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Cloud computing and other new technology

Cons

The company does not give annual merit raise

NiCE Response

1y

Thank you for your review. Our position as the market-leader underscores the value we place on being at the forefront of new developments and technologies. There are multiple processes in place to review our employees’ performance annually and our "pay for performance" culture ensures that strong performers are duly compensated. Wishing you success in your professional endeavors.

2.0

Mar 26, 2025

Potential Lawsuits Loom Over Toxic Culture and Unethical Practices

Account executive

Recommend

CEO approval

Business Outlook

Pros

Strong reputation in the CX software industry,

Cons

The work environment is highly demanding, with unrealistic expectations. Salaries and compensation plans fall below industry standards. Management often engages in practices that push ethical and legal boundaries, while HR functions more as an enforcer for leadership rather than an advocate for employees. This makes it difficult to raise concerns without fear of retaliation. The combination of inadequate pay, toxic leadership, and questionable business practices creates a workplace that makes it a miserable place to work.

NiCE Response

1y

Thank you for sharing your thoughts. NICE offers an exceptional work culture rooted in respect and teamwork, as reflected in our employee surveys. The surveys also highlight great satisfaction with the leadership team and clarity regarding roles and the company’s plans. Moreover, the “pay for performance” culture ensures that strong performers are duly compensated. Wishing you continued success at NICE.

3.0

Mar 24, 2025

Salary

Project manager

Recommend

CEO approval

Business Outlook

Pros

Salary, benefits, and Workmates are all good

Cons

Management can improve on strategy and communication

NiCE Response

1y

Thank you for your review. NICE is committed to investing in its employees by fostering a positive work culture and providing excellent benefits. Our employee surveys consistently reflect great satisfaction with the leadership and communication of our managers. We wish you ongoing success in your career journey at NICE!

Viewing 55 - 57 of 460 Reviews

Jobs at NiCE

Customer Success Manager

United States

View job

People Analytics Analyst

AI Solution Strategist

United States

View job

AI Project Manager, CX

United States

View job

Senior Customer Service Engineer

United States

View job

NiCE

NiCE reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

a tech company

Potential Lawsuits Loom Over Toxic Culture and Unethical Practices

Salary

Jobs at NiCE

NiCE reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

NiCE reviews FAQs

Jobs at NiCE