Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,212 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (31) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 240 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 216 reviews)); "Great environment and culture!" ((in 191 reviews)); "Good wlb and work culture" ((in 116 reviews)); "good benefits and on boarding process" ((in 100 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 122 reviews)); "They are cheap and salaries are low" ((in 111 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 63 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 23 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 22 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,044 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,044 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Dec 13, 2023

Used to be a solid company

Sales

Recommend

CEO approval

Business Outlook

Pros

Still has a great work flex model Direct manager is great

Cons

Company has gone cheap, nickel and diming employees Culture has gone downhill fast under new regime No clear plan for career growth

NiCE Response

2y

NICE continues to be a solid company that is thriving under the strong vision and strategy of its global leadership. This is reflected in our market leading position, and in the technology and innovations we offer our customers. Moreover, we hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We encourage you to speak to your manager or HR Business Partner about any concerns you may have.

2.0

Apr 3, 2019

There is always a reason for the High Attrition Rate

Sales

Recommend

CEO approval

Business Outlook

Pros

Overall great strategy in having an end to end portfolio of solutions.

Cons

-Not a Sales led company but an Ops based company -Beware on how they change how they decide to pay you regardless of the comp plan-its a moving target. -Very Military and fear based management style -High Turnover Rate in Sales and Delivery Teams -Have not integrated to the cloud with all of their solution portfolio -No clue on how to run and deliver on a Cloud based platform -There is a reason why most of their clients are not happy -As a salesperson you sell something and then pay for it for the implementation timeline -Management does not care about delivery to customers

1.0

Oct 1, 2018

Culture In Line With Marketing Use of Obnoxious Celebrity Chef Ramsey

Implementation specialist

Recommend

CEO approval

Business Outlook

Pros

Organizational culture is rude and obnoxious, which ironically is the face of NICE today with the us of celebrity Chef Gordon Ramsey

Cons

Nothing here to mention, as its not a NICE place. I would not recommend anyone to join NICE, until several years of revamping the Executive Management Team

Viewing 58 - 60 of 3,044 Reviews

Jobs at NiCE

AI Solution Strategist

Remote

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Senior Customer Success Manager

Remote

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Technical Customer Success Manager

Remote

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AI Transformation Strategist

United States

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Lead Client Services Project Manager

Remote

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NiCE

NiCE reviews

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Reviews by job title

Used to be a solid company

There is always a reason for the High Attrition Rate

Culture In Line With Marketing Use of Obnoxious Celebrity Chef Ramsey

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