NiCE reviews

3.9

78% would recommend to a friend

(3,045 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Feb 23, 2023

A mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some folks are great depending on where you end up.

Cons

Horrible tendency to put the cart before the horse leading to a lot of scrambling.

1.0
Jun 16, 2018

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company supports working remotely. Internal processes are well established (sometimes overwhelming) and fully enforced. Lots of smart employees who are supportive and willing to help others learn the ropes.

Cons

Management is ruthless. Military like discipline. Mantra from some executives "Killed or be killed" and "You have a license to kill". And the HR team does nothing to prevent this type of treatment. Executives seems disconnected from the real world. Not focused on the well being of their employees at all, just wants revenue and doesn't care how you get it. If you don't get it then your fired. Stay away from this company - the culture is HORRIBLE!

1.0
Feb 19, 2018

Smoke and Mirrors

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is OK. Your direct manager is probably the best resource for any company information. Your coworkers, whats left of them are great.

Cons

Just acquires companies. No innovation other then bundling all products into one. Company focus is all about minimizing costs ,and transferring roles to cheaper offices in Pune and Bogota.

Viewing 67 - 69 of 3,045 Reviews

Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.