NiCE reviews

3.9

78% would recommend to a friend

(3,045 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,045 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 31, 2016

Not a bad place to work...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Successful at maintaining number one position in Contact Center WFO and Analytics space. Majority of individuals were top notch performers. Average pay, good benefits.

Cons

Poor communications from senior management, CONSTANTLY shifting focus of company and product direction, professional services focused solely on profitability rather than delivering customer value.

5.0
Dec 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Good compensation. Sense of energy. Engaging team. Treat good employees with fairness. Driving out low performers to uplift standards. New management transforming the company

Cons

Work hard but rewarding. If you are low performer orbit here to work you'll be let go fast. High standards

1.0
Sep 13, 2015

Not NICE anymore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The more I think, the less I come up with

Cons

So happy to be out of NICE. Have a great job now with a much better salary and LESS STRESS.

Viewing 85 - 87 of 3,045 Reviews

Glassdoor has 3,213 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.