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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      1.0
      Mar 23, 2026

      Worst company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Gifts from company 2. Always celebrating

      Cons

      1. So much politics 2. Less pay

      avatar
      NiCE Response
      3mo
      Thank you for your review. NiCE has a fantastic employee culture with many different initiatives held throughout the year to celebrate various holidays, milestones and events. From Valentine’s Day and Halloween, through to Pride events and International Women’s Day, the broad range of events means that there is something for everyone. We’re a performance‑driven organization where strong contributions are recognized and rewarded. We wish you continued success in your career journey with NiCE.
      1.0
      Mar 22, 2026

      Run for your life.

      Senior solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absolutely none. I regret everything.

      Cons

      Too many to list. The leaders are so clueless that I don't think they could spell AI or ACD. So much upheaval with limited explanation. So many people are looking to leave that is feels like the ship is sinking. Oh, and the pay is below average with virtually no opportunity for a raise or promotion. I work very hard, for almost no commission and no incentive. Unfortunately I may need to leave for all these reasons.

      avatar
      NiCE Response
      3mo
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support set-up, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Wishing you continued success in your career journey with NiCE!
      4.0
      Mar 20, 2026

      ,,

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work-life balance is there

      Cons

      No such cons, just need to focus more on employee learning.

      avatar
      NiCE Response
      3mo
      Thanks for your review. At NiCE, we take great pride in our Learning & Development programs for our employees, offering multiple learning platforms suited to a wide range of roles. If you are not familiar with all of our programs and offering, you can contact NiCE Learning, search our NiCEweb, or reach out to your manager / HR business partner in order to discuss your specific concerns. Wishing you continued success in your career journey with us!
      Viewing 94 - 96 of 3,046 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.