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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,048 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Feb 4, 2026

      Be Cautious About Job Stability and Performance Expectations

      Investor relations & corporate finance associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people, strong brand in the space, interesting product

      Cons

      Lack of transparency around performance management and job stability. I was terminated for “performance reasons” after a short tenure without receiving prior documented feedback, formal warnings, or a performance improvement plan. There was no opportunity to remediate concerns before termination. There appeared to be leadership changes and shifting priorities, which made roles feel much less stable than advertised. Decisions felt top-down and procedural, with limited communication or discussion.

      avatar
      NiCE Response
      4mo
      Thank you for your review. As a market leader, we hire top talent and our performance-driven culture ensures strong contributors are recognized and rewarded. We pride ourselves on fostering a workplace that encourages open communication and transparency, which is consistently reflected in our annual employee surveys. We wish you the best for your professional endeavors.
      3.0
      Feb 3, 2026

      Alright I guess

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Equity opportunities for good performance

      Cons

      Too AI driven on things that don't even need AI and where other solutions are better

      avatar
      NiCE Response
      4mo
      Thank you for your review. As a market leader, we’re driving AI adoption at scale and helping global enterprises unlock real value. We’re equally committed to investing in our people by creating opportunities to learn, grow, and shape their careers. Our enhanced performance framework further strengthens development and total rewards – including equity for the top 20% of employees globally. Wishing you continued success at NiCE!
      4.0
      Feb 2, 2026

      Good Place to be as a leader

      Strategic partnerships manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well respected category leader - strong culture of collaboration.

      Cons

      Lack of direction leads to loss of focus - new ELT in place so expecting a change

      avatar
      NiCE Response
      4mo
      Thank you for sharing your experience. At NiCE, we’re proud to enable global enterprises to unlock real value by leveraging AI at scale. It’s certainly an exciting time as we transform to an AI-first company. We wish you the best for your professional endeavors.
      Viewing 121 - 123 of 3,048 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.