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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,048 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Aug 29, 2021

      Not a Career Move

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company gives out good perks from time to time but we all know they are writing everything off to benefit them. Remote work is good, even before COVID. Decent PTO.

      Cons

      Salary increases are very small if any at all. Managers leave a lot to be desired. They are not the wisest choices and some are just terrible. Work-life balance sucks. Never work a typical 40 hours week. Many late nights and weekends with no additional compensation. Underpaid and overworked. No room for growth.

      1.0
      Aug 23, 2021

      Toxic Company Culture

      Staff implementation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only Pros was working remote.

      Cons

      Toxic company culture. Management does not set examples. Employees are promoted based on politics and not skill set. Onboarding and training is laughable. The customer receives better training on the product that the employees. The people promoted to management do not have any management skills and NICE does not train them. Salaries are below industry standards. No raises for over 2 years. Bonus payout less than 70%.

      2.0
      Jul 11, 2021

      A promising opportunity, but fell short.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture. I feel fortunate that I’ve met some amazing people. Specifically saying this about In Contact, not NICE. In Contact really seems to care. Paul is a great leader.

      Cons

      -Work life balance is a joke. - Managers need to be leaders! Be an advocate for your employees. Not an adversary. Take the time to listen to feedback and have meaningful relationships. If you want happy employees, hire managers who actually care. -Onboarding process is hands down the most disorganized I e ever experienced in my career.

      avatar
      NiCE Response
      4y
      Thank you for taking the time to share your feedback. We are aware that the lines between life and work have become blurred since the world moved to remote work due to the global pandemic. We at NICE CXone, recognize the importance of balance and continue to offer a range of activities to support our employees globally. We invite you to approach your HR Business Partner to discuss any specific issues you have.
      Viewing 127 - 129 of 3,048 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.