NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jan 3, 2026

NiCE

Recommend
CEO approval
Business Outlook

Pros

Hybrid Values performance Work life balance

Cons

Slow career progression No retirement benefit

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NiCE Response
3mo
Thanks for your response. NiCE offers an exceptional work culture, with meaningful opportunities to learn and grow. Our "pay for performance" culture ensures that strong performers are duly compensated. If you'd like to learn more about any specific programs or benefits, we recommend that you reach out to your manager or HR Business Partner. Wishing you the best in your career journey with us!
3.0
Jan 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is filled with talented, hard working people. Great place to learn from the start. Progression opportunities. Lots of impact and a strong HR department

Cons

Salaries are low, work life balance could be better

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NiCE Response
5mo
Thank you for your review. At NiCE, we’re committed to fostering a positive work culture that supports a healthy work-life balance. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. We wish you the best for your professional endeavors.
4.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

good managers, no micromanagement, its been the best place I've worked at so far in 17 years.

Cons

some of the new software is "figure it out" not alot of KBs or depth for us to draw on

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NiCE Response
5mo
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s fantastic to hear this has been the best place you’ve worked at in your career. We’re passionate about continuous innovation and learning, and constantly work to make our tools and resources even more intuitive and impactful. Wishing you continued success at NiCE!
Viewing 139 - 141 of 3,048 Reviews

Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.