Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,216 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 78% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 223 reviews)); "Good work life balance and Market leader in compliance" ((in 210 reviews)); "Great environment and culture!" ((in 190 reviews)); "Good work culture and work environment" ((in 122 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 114 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 20 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,048 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jan 6, 2026

Nice

Backend engineer

Recommend

CEO approval

Business Outlook

Pros

Very good WLB. 2 days only from site. Good technology.

Cons

No stocks for low levels

NiCE Response

5mo

Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. The recently introduced Employee Stock Purchase Plan (ESPP) is open to employees from all levels, allowing NiCErs to share in the company’s success. If you’d like to learn more or have questions, we encourage you to revisit our benefits communication or connect with your HR business partner. Wishing you continued success in your career journey at NiCE!

4.0

Jan 6, 2026

Positive workplace with room for salary growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NiCE is a really good company to work for with a friendly and supportive work environment. The company stands out for its great employee engagement events, which help create strong team connections and a positive culture. Overall, NiCE offers a pleasant workplace with a comfortable environment and good opportunities for growth.

Cons

The salary is competitive compared to the market, though it could be improved to better reflect inflation.

NiCE Response

5mo

Thank you for your review. We are glad to hear that you’ve felt supported in your career journey at NiCE. As a market leader, we hire top talent and foster a performance-driven culture where strong contributors are recognized and rewarded. Wishing you continued success at NiCE!

1.0

Jan 4, 2026

Worst of all

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Nothing, literally nothing good will come out of your career if you join here

Cons

Where do we start? 1. Two years no hike. 2. Below average salary 3. No career progression 4. Everything is in old tech stack 5. Management is worst, all the incompetent people from Wolters Kluwer are dumped here. They join, become managers, and you end up mopping their failures. 6. Every quarter they will give you a t shirt so your wardrobe is colourful and filled with synthetic junk / collar less tshirts. 7. Promotion is based out of favouritism. 8. For women, if you dress badly, you are sure to get promoted. 9. Buying certificate like great place to work or best for women employees. Nothing is genuine here anymore. 10. No work life balance, management makes you work talking about maturity and stuffs, so they get promoted for your mopping their failed ideas

NiCE Response

5mo

Thank you for your review. As a market leader, we hire top talent and foster a performance-driven culture where strong contributors are recognized and rewarded. We recently launched a new global Performance Management approach to bring even more clarity and focus, helping employees achieve objectives, drive impact, and grow through meaningful conversations. Our annual surveys consistently reflect strong engagement and satisfaction with our culture and leadership, and we remain committed to continuous improvement.

Viewing 136 - 138 of 3,048 Reviews

Jobs at NiCE

Senior Product Manager, Actimize

Senior Program Manager, CX

Sales Development Representative Intern

Sandy, UT

View job

GTM Orchestration Director

Remote

View job

NiCE

NiCE reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Nice

Positive workplace with room for salary growth

Worst of all

Jobs at NiCE

NiCE reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

NiCE reviews FAQs

Jobs at NiCE