Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,227 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Great people to work with and learn from" ((in 232 reviews)); "Good work life balance and Market leader in compliance" ((in 210 reviews)); "Great environment and culture!" ((in 199 reviews)); "Good work culture and work environment" ((in 126 reviews)); "good benefits and on boarding process" ((in 82 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 129 reviews)); "They are cheap and salaries are low" ((in 116 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 66 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 24 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 24 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jan 2, 2024

Grim

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Your direct manager and team could be great. Mine are. -I've only seen two layoffs in my long tenure, and neither was recent. On the down side, they prefer to smoke employees out with blows to morale. I'm not sure if this is true of all locations, but it's a well-defined pattern in the US.

Cons

-This is an expensive place to work. The pay isn't great, promotions are rare, benefits are poor, and insurance is very costly. You must use your own personal smart device to log in and work, but they offer no device, service, or data reimbursement. -Employee performance scores are given based more on company politics than employee performance. -Culture of finger-pointing and extreme micromanagement. Upper management often blames and criticizes without investigating. -Hybrid work model is rigidly and pettily enforced. We had more flexibility to work remotely as needed before the policy was in place.

NiCE Response

2y

NICE hires the best talent in the industry and our "pay for performance" culture ensures that strong performers are duly compensated. Moreover, our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Should you have any concerns or questions, please reach out to your HR business partner or manager.

3.0

Dec 31, 2023

Interesting work, no promotions, poor salary and benefits

Product manager

Recommend

CEO approval

Business Outlook

Pros

Interesting projects, skilled co-workers, company stability

Cons

Record profits, no promotions or raises

NiCE Response

2y

NICE always encourages its employees to grow their careers within the organization and to explore the interesting roles and learning & development opportunities on offer. Also, we have an annual calendar of processes to review our employees’ performance and reward them accordingly. Should you have any questions or need any support, please reach out to your manager or HR business partner.

4.0

Dec 12, 2023

So far so good

Manager, managed services

Recommend

CEO approval

Business Outlook

Pros

> Competitive salary package > WFH (only 2 RTOs per week) > helpful HR Team >abundant learning materials (dojo and linkedin learning to help you grow in your job function as well as expand/further your knowledge > good employee engagement

Cons

> taking this more as a challenge local to my team: - better on-boarding process after HR on boarding

NiCE Response

2y

Yes, we do offer a NICE-FLEX hybrid model which provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. Also, we have a full learning and development program that allows NICErs to learn and grow in their roles, and we’re glad that you’re making the most of it! We wish you ongoing success in your career journey with NICE.

Viewing 142 - 144 of 460 Reviews

Jobs at NiCE

Principal Cloud Architect

Technical Account Manager

United States

View job

People Analytics Analyst

Senior Product Manager, CX

Lead Business Consultant, VRS, CX

Remote

View job

NiCE

NiCE reviews

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Reviews by job title

Reviews about "Compensation"

Grim

Interesting work, no promotions, poor salary and benefits

So far so good

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