Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 75% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 233 reviews)); "Good work life balance and Market leader in compliance" ((in 206 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 194 reviews)); "Good work culture and work environment" ((in 122 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 130 reviews)); "They are cheap and salaries are low" ((in 115 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 25 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

75% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Nov 15, 2023

Very Good company to growth

Software engineer

Recommend

CEO approval

Business Outlook

Pros

very warm people very nice management

Cons

low bonus and low cibus

NiCE Response

2y

Our employee surveys consistently show that there is great satisfaction amongst our employees with regards to the leadership of our managers. We wish you ongoing success in your career journey at NICE.

1.0

Oct 31, 2023

Byrocrazy

Tech. solution engineer

Recommend

CEO approval

Business Outlook

Pros

Friendly young team sticking together

Cons

No benefits, employees treated poorly. Extremely heavy processes and you can never receive a salary increase

NiCE Response

2y

We are glad to know you have some great colleagues at NICE. Our "pay for performance" culture ensures that strong performers are duly compensated. Should you have any questions or need any support, please feel free to reach out to your HR business partner or manager.

2.0

Oct 26, 2023

Fast growing company with an eye only on innovation

Manager

Recommend

CEO approval

Business Outlook

Pros

5+ years at NICE has provided me a lot of insight, primarily the quest for bigger and better. Leadership at the highest levels are not shy about their affinity for innovation and pushing the envelope. This direction makes for an exciting and ever-growing adventure.

Cons

Bigger and better does not always provide the best environment for employees. Changes in leadership over the last 2 years has put everything out side of R&D into maintenance mode. The ability to keep talent has been poor. Raises have not been provided in 2 years (multiple cycles). Reasoning for previous raise cycle skips was chalked up to a desire to curb any layoffs. The most recent cycle was skipped without any reasoning, despite a massive acquisition being announced shortly after said cycle. Add in the removal of overtime approval for our critical hourly employees (likely in a ploy to migrate them to salary at minimum cost) and you have a few recipes for disaster. My hope is that some of these issues are addressed sooner than later.

NiCE Response

2y

Thanks for your review and for recognizing that we are driven by the quest for innovation and delivering the most cutting-edge products on the market. Our "pay for performance" culture ensures that strong performers are duly compensated. Should you have any questions or need any support, please feel free to reach out to your HR business partner or manager.

Viewing 148 - 150 of 460 Reviews

Jobs at NiCE

Customer Success Manager

United States

View job

AI Solutions Delivery

Senior Customer Service Engineer

United States

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Lead Client Services Project Manager, CX

Remote

View job

GTM Orchestration Director

Atlanta, GA

View job

NiCE

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Reviews about "Compensation"

Very Good company to growth

Byrocrazy

Fast growing company with an eye only on innovation

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