NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Dec 12, 2025

Brief overview

Recommend
CEO approval
Business Outlook

Pros

Profitable and market leader in their space

Cons

new products not tested enough before release; lots of work; Senior management is all new now so future direction is unclear

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NiCE Response
6mo
Thank you for sharing your experience. At NiCE, our vision is clear – enabling global enterprises to unlock real value by leveraging AI at scale. We take pride in building robust products that undergo rigorous testing before release, and we’re deeply committed to continuous innovation. Leadership transitions bring fresh energy and sharper focus, and our new senior management team is accelerating this journey with clarity and purpose. Wishing you the very best in your professional endeavors!
1.0
Dec 11, 2025

Don't join Actimize Premier!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice as a company is good, good perks, good pay and apart from Actimize, all other depts seem to be good.

Cons

management is really poor in Actimize, Specifically in Premier team. There's no respect for employees, director threatens employees about their jobs. manager doesn't have knowledge, communication skills or plans for team. If company is hiring someone and they have technical expertise, the management should listen to the team member, rather than telling to do some things that are baseless and do not improve quality of the product. Even after giving negative feedbacks in nice surveys no action is taken from Nice upper management, which shows that there is no point in conducting those surveys. Nice may have overall good ratings but for actimize premier I can assure they are the worst.

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

- Supportive and welcoming team environment - Strong focus on learning and development - Transparent communication from management - Opportunities to work on impactful projects

Cons

As with any fast‑paced company, priorities can shift quickly, but that also keeps the work engaging.

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NiCE Response
6mo
Thank you for your review! NiCE is a fast-paced organization that offers opportunities to engage with cutting-edge technology, along with fostering a good work-life balance. Whether you’re learning new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
Viewing 151 - 153 of 3,048 Reviews

Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.