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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,048 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Jun 7, 2016

      It pays the bills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is competitive with great benefits. Nexidia employs some very smart people and most are pleasant. The client portfolio is impressive. Nice office location in Buckhead.

      Cons

      There is little formal process, so it is challenging getting most things done. The environment is reactive instead of proactive so it is unnecessarily fast-paced. Most in management have been at Nexidia for 7-10 years so the broken processes within groups and between groups have become business as usual. The technology is dated so the product's footprint is massive and simple system changes can take 10 hours. Late night and weekend work is the norm so the work-life balance is extremely poor.

      3.0
      Sep 14, 2015

      Remote employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote employee, decent salary, advancement opportunities, they do smart hiring in order to avoid having layoffs

      Cons

      Israeli owned and the mentality shows, managed by overseas personnel who have no idea of what is norm in the US., It is a chop shop company- buy technology companies, get the technology, let the people go. when attrition occurs, they do not open billets to get new talent. You have to wear 20 different hats and the quality of life they preach is non existent

      2.0
      Aug 15, 2015

      Lack of transparency

      Tier ii cse
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Overtime is not an issue when the job needs to get done. - Overall good benefits package - Good training opportunities - Offers a broad array of experience and learning opportunities, both domestic and international.

      Cons

      - Sr. management is not at all transparent with support and services staff. Most of the time, the first you hear about a change in policy is the day the policy is set to change. Otherwise the only way support and services staff are aware of what is happening within the company is through gossip. On those rare occasions staff are briefed on policy changes, changes discussed are rarely implemented. Those that are, tend to be far different from what was reviewed. - Serious disconnect between implementation and support teams at all levels. It seems the only goal of an implementation project is to close it on paper as fast as possible. - Entirely sales focused. The words, "Revenu impacting", are all too common. In many cases undue time and resources are spent on low priority issues, while much larger fires burn unattended as a result. - Customers run the show. Everyone is a customer advocate. This leaves no one to advocate for the engineers that support the systems. - Zero work/life balance.

      Viewing 163 - 165 of 3,048 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.