NiCE reviews

3.9

78% would recommend to a friend

(3,049 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,049 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Nov 17, 2025

Good People compny

Recommend
CEO approval
Business Outlook

Pros

I recommend Nice to my friends

Cons

Competition can be better compared to other product companies

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NiCE Response
7mo
Thank you for your review and for recommending NiCE to your friends. We’re delighted to know you’re a long-standing employee who values their career journey here. Wishing you continued success in the exciting path ahead with NiCE!
5.0
Nov 16, 2025

It's a VERY NiCE place to work in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company offers excellent work-life balance policies and a competitive compensation package, creating a pro-employee culture. Employees also benefit from flexible work-from-home and return-to-office schedules. The office space is well-furnished and thoughtfully designed, contributing to a cozy and welcoming environment. Additionally, the pantry is consistently stocked with food, ensuring that employees always have a variety of snacks and refreshments available.

Cons

The company’s HMO plan, while great, is somewhat average, as the provider is considered a runner-up in the industry. It also offers limited 24/7 outpatient healthcare assistance, which may be a drawback for some employees since we work on a shifting schedule and we can't always go to the clinics during day time office hours. Another challenge is the difficulty in finding quiet spaces for client sessions. Many of these sessions are recorded, and some customers have mentioned being distracted by background voices and noise cancelling mics can only do so much to filter it. It would be ideal to have soundproof, telephone booth-sized silos for such calls to ensure a more private and focused environment.

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NiCE Response
7mo
Thank you for your review. We’re glad you recognize and appreciate our ‘pro-employee culture.’ Our health insurance plan is designed to be comprehensive and highly competitive in the local market. In August 2025, we enhanced the plan by adding coverage for a third family member under the company policy. We also increased the maximum limit benefit (MLB), even though it was already above the market median, to provide even greater security for our employees and their families. For more details, please refer to the official communications or reach out to your HR Business Partner. We’re always here to ensure you feel supported.
4.0
Nov 14, 2025

Great place

Recommend
CEO approval
Business Outlook

Pros

very good work life balance

Cons

old tecnology in some oroducts, big products with slow develep processes

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NiCE Response
7mo
Thank you for your review! We’re constantly creating a NiCE world by developing cutting-edge, AI-driven solutions – while fostering an exceptional place to work! Our BDiCODE ranking among the top high-tech companies and the top 100 companies to work for in Israel highlights our culture of excellence. Wishing you continued success in your career journey with us.
Viewing 172 - 174 of 3,049 Reviews

Glassdoor has 3,218 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.