NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 20, 2021

Horrible Company

Recommend
CEO approval
Business Outlook

Pros

Overall flexibility to work remotely

Cons

The culture is very toxic and managers are incompetent

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NiCE Response
4y
Thanks for your feedback. Our employee surveys consistently show that there is great satisfaction with company culture and the leadership of our managers. We wish you luck in your career journey.
1.0
Apr 14, 2021
Recommend
CEO approval
Business Outlook

Pros

High salaries keep people but no balance.

Cons

They don’t value DEI and leadership doesn’t support here.

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NiCE Response
4y
Thanks for your feedback. At NICE, we provide an inclusive workspace- a safe environment for women and men of different religions, nationalities, and gender orientation. We celebrate these differences throughout the year, joining each other in marking festivals and holidays celebrated across the globe like Chinese New Year, Diwali, Thanksgiving, Pioneer Day, Jewish New Year, International Women’s Day, Pride, and more. We boast great diversity with offices across the world, and substantial representation from many different population sectors and groups globally, and we encourage our employees to bring their individual identities to the table to work in teams that foster inter-cultural communication and ultimately, innovation. We wish you good luck in your future endeavors!
2.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Innovative products especially around Interaction Analytics & AI

Cons

Leadership vision, very militant / micro-managed, poor culture, not customer focused, comp plan payout schedule, no ownership across LOBs to support clients

Viewing 202 - 204 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.