NiCE reviews

3.9

78% would recommend to a friend

(3,050 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Oct 11, 2021
Recommend
CEO approval
Business Outlook

Pros

* Competitive Salary and Benefits * Good work life balance * Respectful Co-Workers

Cons

Want to premise this by saying this is a large organization and this is just my experience on my current team. May be different for others. * Out of date technologies * Monolithic code base * Relaxed culture makes communicating difficult * 100% remote leads to isolation * No real focus on training new engineers * Bastardized Agile process * No real opportunity for feedback * Poorly groomed tickets, no standards for acceptance criteria or group estimating process * Too many gates to accomplishing work. Lots of red tape and large organization feel * High turnover rate from what I've seen * Maintenance more than development * Huge QA bottleneck

2.0
Oct 1, 2021

NICE company to begin your career

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good people to work with.

Cons

The upper management is kinda messy. Not a lot to grow in the company.

3.0
Jul 23, 2021

Outdated

Recommend
CEO approval
Business Outlook

Pros

Remote work allowed Good products on call center management

Cons

Outdated technology Underqualified tech staff Chaotic acquisition transitions

Viewing 199 - 201 of 3,050 Reviews

Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.