NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Focus on latest and greatest technologies including high focus on Agentic AI. NICE operates in a hybrid work model that support your work life balance (2 days at the office, 3 days from home), focus on employees growth and provide career growth opportunities.

Cons

The pace can be fast and occasionally require balancing multiple priorities

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NiCE Response
1w
Thank you for sharing your experience. We place deep trust in our employees to think critically, work with cutting-edge technology and make an impact. Whether you’re picking up new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success with NiCE!
5.0
Jun 14, 2026

Strong AI focus, Great people

Recommend
CEO approval
Business Outlook

Pros

Great, friendly, and professional people to work with. Strong AI focus with real investment in innovation and tools. Modern tech stack and solid growth opportunities.

Cons

I tend to appreciate bureaucracy, and the company’s fast-paced streamlining approach can sometimes feel a bit less structured for my personal preference.

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NiCE Response
1w
Thank you for taking the time to review us. We’re glad to hear that you’ve had a positive experience at NiCE. Innovation continues to be a key focus for us, reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Wishing you continued success at NiCE!
4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Opportunity for those who go after it

Cons

Long sales cycle so it’s difficult to close a deal

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NiCE Response
1w
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you continued success in your career journey with us!
Viewing 19 - 21 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.