NiCE reviews

3.9

78% would recommend to a friend

(3,046 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The product itself is strong, and the market position of the company opens doors

Cons

High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

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NiCE Response
1w
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
3.0
Jun 4, 2026

Disregard for employee wellbeing is concerning

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A huge disregard for people's wellbeing

Cons

There are no good things.

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NiCE Response
1w
Thank you for sharing your thoughts. At NiCE, our benefits are designed to support employees from day one, with a strong focus on work-life balance and overall well-being. Our annual employee surveys also reflect high satisfaction with the work culture. We wish you the best in your professional journey.
1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

No pros to work in this company

Cons

Very toxic environment to work they dont do hikes.

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NiCE Response
1w
Thank you for your review. As a market leader, we hire top talent and ensure that strong contributors are recognized and rewarded. Our annual employee surveys also reflect great satisfaction with our work culture. We wish you continued success in your journey with us.
Viewing 22 - 24 of 3,046 Reviews

Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.