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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,050 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jan 23, 2017

      VP and Head of Line of Business

      Vice president and head of lob
      Recommend
      CEO approval
      Business Outlook

      Pros

      NICE is rapidly becoming Enterprise Software Company with clear strategy and execution. Under the leadership of Barak Eilam, the company's business is growing by focusing and extending it core offerings. NICE is developing cutting edge analytics technologies and Cloud offerings, reinventing the Call Center market and the Financial Fraud Prevention market.

      Cons

      NICE is in transition from its root as a "hardware" base company (call recording) to enterprise software company offering sophisticated solutions. The transition come with growing pains.

      3.0
      Sep 28, 2016

      systems Engineer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are great at the company. The work environment is great with a great friendly atmosphere.It is one the best best places to work for where you will learn.

      Cons

      People use a lot of their native language on everyday basis which could get annoying sometimes. A lot of politics on upper management.

      5.0
      Dec 23, 2015

      Great company

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      NICE is a great company. The people are amazing and the atmosphere is awesome. Is it hard sometimes? Yes. Is it busy? Yes. Will you get through it WITH your team and come out on the other side? Yes. The benefits are great! The compensation is on par if not better than most. The outlook is constantly getting better. The CEO and the people he surrounds himself with, know what they want to do and where they are taking this company, and it is exciting.

      Cons

      The Customer Support and Maintenance teams make it difficult on the sales teams, because they are lacking. The worst meeting is one where you go to an existing customer and talk about new things to buy, and the customer does nothing but talk about how terrible the "day 2" support is. I hope to see changes and something to be fixed in this area soon.

      Viewing 214 - 216 of 3,050 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.