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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,050 total reviews)
      avatar

      Scott Russell

      85% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      3K reviews
      3.0
      Dec 4, 2015

      Former Employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work / life balance. The team i was involved with had an excellent director.

      Cons

      Outsourcing most positions to overseas. Many rounds of layoffs.

      2.0
      Nov 1, 2015

      Mid Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and they start all new employees out with 3 weeks vacation. HR does many events for employees and they so provide a management development program.

      Cons

      Overloaded employees, high turnover, skeleton staff so when someone leaves puts more work load on existing employees, poor technology (slow lap tops, old operating systems). Company is not transparent with communicating changes, company performance is strong but they do not share profits with employees, low merit increase if you are lucky to get one, for managers not a good work life balance. Low opportunity for growth.

      3.0
      Jul 25, 2015

      Regional Sales Manager

      Regional sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leader within their vertical. Great product to sell.

      Cons

      Ironically for a company that supplies software to manage and improve customer experience, NICE has some of the worst customer support to their own customers. This Makes it a huge burden on the sales rep

      Viewing 217 - 219 of 3,050 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,219 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.